Contact Us

Contact Info

If you need to contact us, you can find all our details on this page. No need to send out a Carrier Pigeon.


Unit 14 Newton Industrial Estate,
R/O 92-96 Bordesley Green,
West Midlands,
B9 4TS

Phone Number

0121 773 8877

E-mail Address

Working Days/Hours

Mon - Wed / 12:00PM - 6:00PM
Thu - Sun / 12:00PM - 7:00PM

Send Us a Message

    Frequently Asked Questions

    Orders can be modified, amended and cancelled via the Your Account section of the website.

    You can cancel your order by contacting us on or you may do it yourself via the Your Account section found at the top and bottom of any page.

    Orders can be delayed due to a number of reasons. Some examples are due to weather conditions, excessive workload, or even stock shortages. You can get a more detailed reason for any delay to your order by contact us by email at If there is a shortage or production issue with an item, it will be displaced on the product page, however this is only if we are aware of the issue.

    You can request a refund only once we have received the items purchased back. Some items are excluded from refunds. In any case you will need to request a RMA, you can do this from your account or by emailing The RMA request will give options to request a refund or exchange, this is at our discretion on what resolution we provide. Please provide a clear reason for the refund/replacement request and proof of return, or if requested proof of fault.